Shipping policy
Shipping Locations & Carriers
We ship from China and Germany to serve our international customers efficiently:
- China Warehouse: Orders are processed within 3 business days after confirmation. Delivery times vary depending on your region.
- Germany Warehouse: Orders are processed within 3 business days and shipped via DHL for fast and reliable delivery.
Shipping Times
- Orders are processed within 3 business days after confirmation.
- China shipments: Delivery time depends on the destination country and local postal services.
- Germany shipments (via DHL): Typically delivered within 2–5 business days in Europe.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method selected.
Tracking & Notifications
Once your order is shipped, you will receive a tracking number via email to follow your parcel.
Important Notes
- International shipments may be subject to customs duties and import taxes, which are the responsibility of the recipient.
- We are not responsible for delays caused by customs clearance, postal service disruptions, or natural events.
Contact Us
For any shipping questions, please contact us at hello@leaffae.com and we’ll be happy to assist you.